Shipping & Returns

 

Returns & Replacements

 

Any item sold By Big D'zigns can be returned within 30 days of purchase. Your account or other form of payment will be credited within 5 days of receipt of the product. We will refund the product cost only and will not refund shipping or pay for return shipment if the the parts that were ordered were received. Any used or parts damaged from suspected misuse will not be accepted for a refund.  Custom orders are not available for return.

 

To return an order or product please include your contact info as well as your order number, if available and a note stating why you would like to return the product packaged.  Returns should be shipped to the following:

Bungking

Darin Morris

1076 Florence Way

Campbell, CA 95008

 

 

 

Shipping Policy

 

 

 

 In stock items ship from our CA warehouse in 1-5 days, custom orders are subject to longer times to ship depending on the product and will be notified of the lead time upon ordering.  Smaller items will ship USPS priority mail, larger items will ship Fed Ex ground.  Shipping cost must be paid in full before your order will ship from our warehouse.  All international orders will ship USPS priority mail.  We are not responsable for lost or unreturned items to those who provide us with an incorrect address.  If an item is retunred for incorrect or incomplete address it is the customers resposability to pay for shipping the secound time to a correct address.