Shipping & Returns
- Shipping & Returns
Returns & Replacements
Any item sold By Big D'zigns can be returned within 30 days of purchase. Your account or other form of payment will be credited within 5 days of receipt of the product. We will refund the product cost only and will not refund shipping or pay for return shipment if the the parts that were ordered were received. Any used or parts damaged from suspected misuse will not be accepted for a refund. Custom orders are not available for return.
To return an order or product please include your contact info as well as your order number, if available and a note stating why you would like to return the packaged product. We recommend that you insure your return package or send it in a traceable method. BungKing.com is not responsible for returns until they are received in our warehouse.
Returns should be shipped to the following:
1076 Florence Way
Campbell, CA 95008
In stock items ship from our CA warehouse in 1-5 days, custom orders are subject to longer times to ship depending on the product and will be notified of the lead time upon ordering. Smaller items will ship USPS priority mail, larger items will ship UPS Ground. Shipping costs must be paid in full before your order will ship from our warehouse. All international orders will ship USPS priority mail. We are not responsible for lost, unreturned or undeliverable items to those who provide us with an incorrect address. If an item is returned for incorrect or incomplete address, it is the customers responsibility to pay for re-shipping to a correct address.