Shipping & Returns

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             PRODUCT RETURN/EXCHANGE FORM

 

 If you would like to return or exchange item(s), please fill out the form below and include a copy with your shipment.

¨ EXCHANGE:

1). Place a new order online at www.bungking.com for the desired item(s).

2). Ship back the item(s) you want to exchange and a refund will be issued to the original payment method within 5-7 business days.

¨ RETURN:

1.) Ship back the item(s) you want to return.

2.) Once the returned item(s) have been received in our warehouse, a refund will be issued back to the original payment method within 5-7 business days.

 ¨ STORE CREDIT (To receive store credit, you will need to register online to create a BungKing.com account):

1.) Ship back the item(s) you want to return.

2.) Once the returned item(s) have been received in our warehouse, a store credit will be issued to your online BungKing.com account within 5-7 business days. Store credit can be applied to a future purchase(s).

____________________________________________________________________________________________________________________________________

3). Box up the item with all original packing.         

4). Include a copy of the order invoice, packing slip or print a copy of this page and include it with your return or exchange:

      Name:     ___________________________________________________________________________

      Order:     ___________________________________________________________________________

      Email:      ___________________________________________________________________________

      Reason:    ___________________________________________________________________________

 

 5). Return your package using a carrier of your choice.

                                                  BUNGKING.COM RETURNS

                                                  1076 FLORENCE WAY

                                                  CAMPBELL, CA  95008

                                                  ORDER #:  __________

PLEASE NOTE: Any item sold By Big D'zigns can be returned within 30 days of purchase. We will refund only the product cost and will not refund shipping or pay for return shipping unless the parts ordered were received in error on our behalf. Custom orders are not available for return.

  • RETURNED ITEMS MUST BE UNOPENED, IN ORIGINAL PACKAGING AND IN NEW CONDITION.
  • Any used, worn, installed or damaged parts from installation OR suspected misuse will NOT be accepted.
  • RETURNED ITEMS ARE SUBJECT TO A 20% RESTOCKING FEE

 Customers are responsible for the safe return of merchandise. We are not responsible for returns until they are received in our warehouse. We cannot accept C.O.D. packages. Shipping charges will not be refunded and return shipping charges must be paid by customer. We recommend that you insure your package or send it via traceable method. Refunds will be processed back to the original method of payment within 5 -7 business days. It may take up to one full billing cycle for the refund to post to your account depending on the financial institution/credit merchant policy.  If you have any questions, please email us at sales@fab4all.com.

SHIPPING POLICY  In stock items ship from our CA warehouse in 1-5 days. Made to order & custom orders are subject to a longer ship time, depending on the product and will be notified of the lead time upon ordering or noted in our product descriptions.  Smaller items will ship USPS priority mail; larger items will ship UPS Ground OR FedEx.  Shipping costs must be paid in full before your order will ship from our warehouse.  All international orders will generally ship USPS priority mail.  Dealer accounts can be setup to bill to their own shipping carrier account upon request. We are not responsible for lost, unreturned or undeliverable items to those who provide us with an incorrect address.  If an item is returned for incorrect or incomplete address, it is the customer’s responsibility to pay for re-shipping to a correct address. If expedited shipping is required, please email us at sales@fab4all.com.